Privacy & policy

When you access our Site, we gather specific data about your device, how you engage with our Site, and details essential for processing your orders. If you reach out to us for customer assistance, we might collect further details. In this Privacy Policy, any data related to an identifiable person, inclusive of the details mentioned, is termed as "Personal Information". Refer to the list following for insights on the Personal Information we gather and the reasons for it.

Device Data

  • Reason for Gathering:

    • Ensure our Site displays accurately.
    • Analyze Site interactions for improvements.

  • Collection Method:

    • Automatic recording upon site visit via:
      • Cookies
      • Log recordings
      • Web indicators
      • Tags
      • Pixels
      • [ADDITIONAL METHODS IF ANY]

  • Shared With:

    • Our service provider, Shopify.
    • [OTHER PARTNERS, IF ANY]

  • Details Collected:

    • Browser type
    • IP address
    • Timezone
    • Cookie details
    • Pages or products viewed
    • Search queries
    • Interactions on the Site
    • [ADDITIONAL DATA POINTS IF ANY]

  • Order Information

    • Reason for Gathering:

      • Fulfill our contract by providing products/services.
      • Process payments.
      • Arrange shipping.
      • Provide invoices and order confirmations.
      • Communicate with you.
      • Screen orders for risks or fraud.
      • Share product or service information/advertising based on your preferences.

    • Collection Method:

      • Directly obtained from you.

    • Shared With:

      • Our service provider, Shopify.
      • [OTHER VENDORS, e.g., SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING APPS]

    • Details Collected:

      • Name
      • Billing address
      • Shipping address
      • Payment information (including credit card numbers [OTHER PAYMENT TYPES])
      • Email address
      • Phone number

    • Customer Support Information

      • Reason for Gathering:

        • To offer customer support.

      • Collection Method:

        • Directly obtained from you.

      • Shared With:

        • [SPECIFY VENDORS USED FOR CUSTOMER SUPPORT]

      • Details Collected:

        • [SPECIFY THE INFORMATION, e.g., Name, Email address, Contact history]